We help business owners to achieve maximum results in guest service operations as well as profits, by giving precise direction into hotel requirements from the onset, start-up, and daily operations.
We offer the following services;
- General Hospitality Consultancy
- Menu Engineering Solutions
- Hospitality Business Development & Pre-opening Services
- Internal Quality Management Systems Audits
- Revenue Generation & Cost Containment Solutions
- Building Employees Capability
a) General Hospitality Consultancy
Green World Hospitality Consultants provides Hospitality Management Services worldwide. The financial success of any Hospitality facility is largely dependent on the skill and ability of on-site management. Green World Hospitality Consultants assists hospitality investors in the day to day operations right from start-up or for already Existing establishments. We provide a wide range of expertise and experience that individual general managers cannot match. We give solutions to established, functional methods and procedures that constitute a complete system capable of handling the complex job of operating a hospitality facility.
b) Menu Engineering Solutions
At Green World Hospitality Consultants, we study the profitability and popularity of menu items and how these two factors influence the placement of these items on a menu. The goal is to increase profitability per guest. While menu engineering is most often mentioned in the context of traditional paper restaurant menus, the concepts are equally applicable to menus posted online, drink menus, specials written on table tents, and items written on menu boards. If you sell items that have varying levels of profitability and popularity, menu engineering may help you increase your profits. We provide a well-executed initial menu-engineering effort that takes us about a month to complete and can increase a restaurant’s profits by 10% to 15% on an ongoing basis.
We offer a comprehensive Menu Engineering Solutions for Hotels and Hospitality Establishments. We have broken down the craft of menu engineering process into four steps:
- Cost your menu.
- Categorize menu items according to profit and popularity levels.
- Design your menu.
- Test your new menu design.
c) Hospitality Business Development and Pre-Opening Services
Our Business Development team works with investors who want to venture into the hospitality industry but may be lacking in previous knowledge of the industry. We start with Concept Development, do a feasibility study of the proposed business, develop a business plan that can be used to source for funding from financial institutions; we work with established architects, quantity surveyors, and interior designers to ensure that the hospitality establishment design is unique and captures the intended theme. We follow up to ensure every detail in the plan is followed and alterations are only for the better.
Our Pre-opening services cover developing a pre-opening plan and budget, purchasing, personnel recruitment, training, and establishing control systems. These services are designed for both newly developed hotels and existing properties.
d) Internal Quality Management System Audits
Let’s start by asking yourself these questions;
- Are your employees doing what they are supposed to do?
- Are the laid down procedures for procurement, hiring, revenue collection, credit policy, business entertainment being followed?
- Are the stocks properly safeguarded, and loopholes for pilferage sealed?
We help our clients to implement quality management systems that not only meet their needs and certification requirements but also bring significant business benefits.
- Increased client confidence and satisfaction
- Improved efficiency and increased productivity
- Reduced costs due to reduced errors and rework
- Positive impact on company profile and reputation
- Improved staff motivation
e) Revenue Management & Cost Containment Solutions
Every business owner feels his business is capable of earning more than the current returns. Our team of dedicated revenue management experts works with hotel managers and owners to drive revenue and significantly increase the hotel’s profits. We focus on the guests more than on the competition, we review pricing in all areas, recommending improvements in processes and how efficiently to deliver service to the guests. Besides advising how to grow the revenue, we also recognize there are departments which are cost centers and we work with the Hotel Management to identify areas of cost savings which cumulatively may save millions of shillings in the long run. By helping management to stick to the laid down budgets, we ensure that costs budgets are not exceeded.
f) Building Employee Capabilities
Your Right Staff Are Your Best Assets
At Green World Hospitality Consultants, we believe that having the right employees in the right place is the most important asset a business can have. We offer a comprehensive HR solution for training and development, performance review and employee benefits advisory. For those businesses which do not have an established HR department, our team of experts works with the management to handle all HR needs.
Let Us Meet and discuss it.
Are you looking forward to investing in the hospitality industry or already operational and in need of our services? The scope of our services, our expertise, and our network will bring the knowledge you need allowing us to better guide you throughout your envisioned dream. With our strong management philosophy, we are able to maximize your cash flow and your return on investment.
With our services, we give a comprehensive feedback to the management/investor from a customer perspective. The motivation is ensuring that the business meets the customer expectation and that we create Moments of truth that wow our customers. The feedback comes with recommendations on areas of training, improvement and also rewarding star employees.